SAMETEAM TERMS & CONDITIONS

These Terms apply to SameTeam Events, SameTeam Groups, and related services.

Last updated: November 11, 2026

These Terms & Conditions (“Terms”) govern your use of SameTeam’s services.

By using SameTeam, you agree to these Terms.

If you do not agree, do not use the Services.

  1. ABOUT SAMETEAM

SameTeam, LLC (“SameTeam,” “we,” “us,” or “our”) provides tools for organizing events, collecting responses, managing signups, and coordinating groups.

Our Services include:

  • SameTeam Events — a browser-based platform for RSVPs, volunteer signups, potlucks, and event coordination
  • SameTeam Groups — a separate iOS and Android app for private groups, chat, shared calendars, events, RSVPs, and photos
  • Related websites and services

SameTeam Events and SameTeam Groups are separate Services that may differ in functionality, pricing, and available features. Accounts, subscriptions, and purchases for one Service are separate from accounts, subscriptions, and purchases for the other. Unless a section says it applies to one Service, these Terms apply to both.

  1. ELIGIBILITY

You must:

  • Be at least 13 years old
  • Use the Services only for lawful purposes

You are responsible for your account and activity.

  1. ACCOUNTS

To use certain features, you may create an account.

You agree to:

  • Provide accurate information
  • Keep your login credentials secure
  • Notify us of unauthorized access to your account

You are responsible for activity conducted through your account. We may suspend or terminate accounts for violations of these Terms.

  1. SAMETEAM EVENTS

SameTeam Events is a subscription-based service for event organizers.

Plans

  • Paid plans may be offered on a monthly or annual basis.
  • Paid plans currently include unlimited event creation and unlimited participants during an active subscription, subject to these Terms and any reasonable technical, security, or acceptable-use limitations.
  • Features and pricing may vary by subscription tier and are described on the applicable pricing or subscription page at the time of purchase.
  • Certain features may be available only on specific subscription tiers.

Free Event

  • Eligible new organizers may create one event at no charge with access to available event features.
  • After the free event has been used, a paid subscription may be required to create additional events.
  • Free-event eligibility is determined by SameTeam and may be limited to one free event per organizer or account.

Participants

  • Guests and participants generally do not need to create accounts to respond to events, sign up for items or roles, or review or update their event information.
  • Organizers are responsible for creating, managing, and appropriately sharing their event links.
  • Participants may receive a personal event link that allows them to review or update information associated with their response or signup, subject to event settings and deadlines.
  • Where available, printable event flyers may include a QR code that links to the event. Anyone who scans the QR code can open the event in the same way as anyone who has the event link, so organizers should share flyers only where they are comfortable sharing the event link.
  1. BILLING & PAYMENTS

SameTeam Events

  • Payments for SameTeam Events subscriptions are processed by Stripe or another payment processor we may make available.
  • Subscriptions renew automatically at the applicable monthly or annual interval unless canceled before renewal.
  • By subscribing, you authorize recurring charges based on your selected plan and billing interval.
  • Prices and plan features are those presented at the time of purchase and may be changed for future subscription periods as permitted by law.

SameTeam Groups

  • SameTeam Groups is free to download. We may offer optional paid upgrades, such as ad-free use or the ability to send attachments.
  • Depending on your device and how you buy, upgrades may be processed by Apple, Google, Stripe, or other payment providers.
  • Subscriptions renew automatically at the end of each billing period unless canceled before renewal.
  • Subscriptions purchased through Apple or Google are managed and canceled through your Apple or Google account. Deleting the app or your SameTeam Groups account does not cancel them.
  • An upgrade may apply only to the account or store account used to purchase it.

We do not store full payment card details.

  1. CANCELLATION & REFUNDS

You may cancel your subscription at any time.

  • Paid access generally continues until the end of the current paid subscription period.
  • You will not be charged for a new subscription period after your cancellation becomes effective.
  • Cancellation does not result in a refund for the current subscription period.
  • No refunds or credits are provided for unused time or partially used subscription periods unless required by law.

After paid subscription access ends, you may be unable to create additional events or use features that require an active subscription. While your events and responses remain available in your account, you may still view and edit permitted event details and view or export responses. Publishing or republishing events, other than your first free event, and changing event dates require an active subscription. Access to existing events and features remains subject to applicable grace periods, retention practices, and the limitations described in our Privacy Policy.

When your paid subscription ends, your published events stay open to guests for a 14-day grace period. Events that start during the grace period, or are already under way, stay open until they end, for up to 30 days after your paid subscription ended. Other events are paused at the end of the 14-day grace period. If your subscription ends because a payment could not be collected, both periods are counted from the last date your subscription was paid through, so time spent retrying the payment counts toward them. While events are paused, guests cannot view or respond to them. Your events and guest responses remain saved in your account, subject to our Privacy Policy, and paused events reopen when you resubscribe. Your first free event is not affected.

For purchases made through Apple or Google, cancellation and refunds are handled by that provider under its rules.

  1. EVENTS, RESPONSES, SIGNUPS & REMINDERS

SameTeam Events allows organizers to create events and collect responses, signups, and related event information.

You understand that:

  • Event organizers control event settings, event content, and participant communications initiated through their events.
  • Participants may provide names, email addresses, RSVP responses, signup selections, notes, party size, and related event information.
  • Event links may be shared with others or publicly through unique URLs at the organizer’s discretion.
  • SameTeam does not verify participant identities.

Event Reminders

  • Organizers may use available SameTeam features to send event-related reminders to participants who have already provided an email address through an RSVP or signup.
  • Reminder emails may include event details and a participant’s personal event link so the participant can review or update their response or signup information.
  • SameTeam cannot send organizer-initiated reminders to individuals who have not provided an email address through the event.
  • Organizers are responsible for using participant information and communication features appropriately and in accordance with applicable law.

SameTeam does not guarantee attendance, participation, volunteer fulfillment, delivery or receipt of communications, or event outcomes.

  1. SAMETEAM GROUPS

Private groups and membership

  • Groups and chats are limited to the people who are members of them. Members can see what is shared there, including messages, photos, files, events, RSVPs, and other members’ names and profile details.
  • “Private” means limited to members. It does not mean end-to-end encrypted. Please do not use SameTeam Groups for highly sensitive information, such as financial account numbers or medical information, or for emergencies.
  • Other members may copy, save, or share what you send. You are responsible for who you invite and what you share.
  • Leaving a group or deleting a chat may remove it from your own view without removing it for other members. A group owner may be able to delete a group for everyone.

Message attachments

  • Photos and files you send are stored by our service providers. Some files may be viewable by anyone who has a direct link to them, so share links and attachments with care.
  • Sending attachments may require a paid upgrade.

Conduct and reports

  • We do not tolerate objectionable content or abusive users. This includes harassment, threats, sexual content involving minors, hate, and illegal content.
  • To report abuse, a safety concern, or content that violates these Terms, contact support [at] sameteamevents.com. We may remove content, remove a user, or close an account.
  • We do not routinely review private chats. We may access or review content when needed to investigate a report, protect people or the Services, or comply with the law.

Chat hosting and retention

  • Chats and attachments are hosted by third-party providers, and we may change those providers.
  • We do not promise to keep chat messages or attachments for any particular period. How long they remain available can depend on our provider, our plan, and our settings.
  • If we change providers, conversations, messages, or attachments may not all move to the new provider. Older messages may become unavailable.
  • Please save anything important somewhere else.

Deleting your account

You can delete your SameTeam Groups account in the app. Deletion cannot be undone. Deletion closes your account, but it does not erase everything. Messages you sent may stay visible to other members, and some account information remains, as described in our Privacy Policy.

Any subscription billed through Stripe is canceled when you delete your account, which ends that paid access immediately, and no refund is provided unless required by law. Deleting your account does not cancel subscriptions purchased through Apple or Google, so please cancel those first.

App stores

These Terms are between you and SameTeam, LLC, not Apple or Google. Apple and Google are not responsible for SameTeam Groups or its content, and have no obligation to provide maintenance or support for it. If you downloaded the app from Apple’s App Store, you may use it only on Apple-branded devices you own or control, as allowed by Apple’s usage rules, and Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

  1. USER CONTENT

You may create or share content (“Content”), including:

  • Event details
  • Responses and signup information
  • Messages
  • Images or files, where supported

You agree that your Content:

  • Does not violate any law or regulation
  • Does not infringe the rights of others
  • Is not abusive, harmful, fraudulent, or misleading

You are responsible for Content you submit or make available through the Services. We may remove Content that violates these Terms.

  1. CONTENT LICENSE

You retain ownership of your Content.

You grant SameTeam a limited, non-exclusive license to host, store, display, transmit, and process your Content as reasonably necessary to operate, maintain, provide, secure, and improve the Services.

We do not use private event content or private chat content for advertising purposes.

  1. ACCEPTABLE USE

You agree not to:

  • Use the Services for illegal activity
  • Harass, threaten, or harm others
  • Send spam, unsolicited bulk communications, or other abusive communications through the Services
  • Upload malicious software or code
  • Attempt to gain unauthorized access to systems, accounts, or data
  • Reverse engineer, scrape, or abuse the platform except where such restriction is prohibited by applicable law
  • Interfere with the operation or security of the Services

Violation may result in suspension or termination of your account or access to the Services.

  1. PRIVACY

Your use of the Services is also governed by our Privacy Policy.

  1. COMMUNICATIONS

Essential service communications. SameTeam sends communications necessary to provide and support the Services, including account notices, security messages, password resets, event confirmations, RSVP and signup information, reminders, billing and subscription notices (some of which may be sent by our payment processor), and important service updates. These communications are part of the Services and are not affected by your product update or marketing preferences.

Optional product and marketing communications. If you create an organizer account, we may also send you occasional product announcements, new-feature updates, onboarding tips, and information about relevant SameTeam offers, where permitted by applicable law. You may stop receiving these optional communications at any time by using the unsubscribe link included in those messages or by changing the “Tips & product updates” setting in your account settings.

Unsubscribing from optional communications does not stop essential account, security, billing, or event-related communications. Participants who RSVP or sign up for an event without creating an account receive communications related to the events they respond to; we do not add them to SameTeam product or marketing emails because of that participation. Additional information about our use of email addresses is provided in our Privacy Policy.

SameTeam Groups users may receive account, security, and notification messages as part of the app. They may also receive product emails according to the choices they made in the app, and can unsubscribe using the link in those emails.

  1. THIRD-PARTY SERVICES

We rely on third-party providers, including:

  • Payment processors such as Stripe
  • Apple and Google for app distribution and applicable payment processing
  • Hosting and infrastructure providers
  • Chat hosting and messaging providers
  • Advertising providers in SameTeam Groups
  • Email delivery providers
  • Analytics and other service providers

We are not responsible for third-party services, policies, acts, omissions, or availability.

Third-party providers operate under their own terms and privacy policies, and we encourage you to review those policies when applicable.

AI Event Images & Flyers

Paid plans may include optional tools that use artificial intelligence to create event banner images and printable flyer artwork. When you use them, your description, chosen style and, for banner images, the optional banner title are sent to our AI provider, fal.ai (Features & Labels, Inc.), to create the artwork. Event details printed on flyers, such as the date, time, location and QR code, are added by SameTeam after the artwork is created and are not sent to the AI provider unless you include them in your description. AI-generated artwork may contain errors or unexpected content, including misspelled text, so please review it before using, printing or sharing it. Only artwork you choose to apply to an event or save to a flyer is stored with your event. You are responsible for the artwork and flyers you choose to use and share, and for not including personal information in your descriptions. Monthly limits apply by plan and are shared between event images and flyer artwork, and we may change, limit or pause these features at any time.

  1. SERVICE AVAILABILITY & CHANGES

We strive to provide reliable Services but do not guarantee:

  • Uninterrupted availability
  • Error-free operation
  • Continuous access to any feature
  • Delivery of every email, notification, or other communication
  • Preservation or availability of chat messages or attachments

We may add, modify, suspend, discontinue, or replace features or Services from time to time. We may also make changes necessary for security, legal compliance, maintenance, or the continued operation of the Services.

  1. TERMINATION

We may suspend or terminate access to the Services if you:

  • Violate these Terms
  • Abuse the platform or communication features
  • Engage in harmful, fraudulent, or unlawful activity
  • Create a security or operational risk to the Services or other users

You may stop using the Services at any time.

  1. DISCLAIMERS

The Services are provided “as is” and “as available” to the maximum extent permitted by law.

We make no guarantees regarding:

  • Accuracy of user-submitted content
  • Event outcomes or attendance
  • Participant behavior
  • Delivery or receipt of emails, reminders, notifications, or other communications
  • Availability of any specific feature
  • Preservation or availability of chat messages or attachments
  1. LIMITATION OF LIABILITY

To the maximum extent permitted by law, SameTeam shall not be liable for:

  • Indirect damages
  • Incidental damages
  • Consequential damages
  • Loss of data
  • Loss of business, revenue, profits, or opportunities
  1. GOVERNING LAW

These Terms are governed by the laws of the Commonwealth of Virginia, United States, without regard to conflict-of-law principles.

  1. ASSIGNMENT

We may assign or transfer our rights and obligations under these Terms, in whole or in part, in connection with a merger, acquisition, corporate reorganization, financing, or sale of all or substantially all of our assets or the assets relating to a particular Service.

These Terms will remain binding upon and inure to the benefit of the successor entity.

  1. CHANGES TO THESE TERMS

We may update these Terms from time to time. When we make changes, we will update the “Last updated” date above.

Where required by applicable law, we will provide notice of material changes. Continued use of the Services after revised Terms become effective constitutes acceptance of the revised Terms.

  1. CONTACT

SameTeam, LLC
11166 Fairfax Blvd
Suite 500 #2058
Fairfax, VA 22030
United States

Email: support [at] sameteamevents.com