🔐 SAMETEAM — PRIVACY POLICY

This Privacy Policy applies to SameTeam Events, SameTeam Groups, and related services.

Last updated: November 13, 2026

This Privacy Policy describes how SameTeam, LLC (“SameTeam,” “we,” “us,” or “our”) collects, uses, and shares information when you use our services (“Services”), including:

  • SameTeam Events — our browser-based platform for RSVPs, volunteer signups, potlucks, and event coordination
  • SameTeam Groups — our separate iOS and Android app for private groups, chat, shared calendars, events, RSVPs, and photos
  • Our websites, landing pages, and related online services
  • Customer support, communications, and related interactions

If you have questions about this Privacy Policy, contact us at support [at] sameteamevents.com.

🔑 SUMMARY OF KEY POINTS

  • We collect information you provide, such as account information, event details, RSVP responses, and signup information.
  • We do not sell personal information for money, and we do not sell or share organizer email addresses, event content, or participant information with advertisers. Our websites use Google and Meta advertising measurement tools, which some U.S. state laws may treat as a “sale” or “sharing” of personal information; you can opt out at any time through Cookie Preferences.
  • We use service providers such as payment processors, hosting providers, chat hosting providers, email providers, analytics providers, advertising providers, AI image providers, infrastructure providers, and app store platforms to operate the Services.
  • Participant information submitted through an event is made available to the applicable event organizer as necessary to manage the event and is not publicly displayed except where a feature or organizer setting expressly provides otherwise.
  • Public event pages do not display participant email addresses.
  • Organizers may send event-related reminders to participants who have provided an email address through an RSVP or signup.
  • We send organizers essential service emails and may also send occasional product updates, tips, and SameTeam offers, which organizers can unsubscribe from at any time. We do not sell organizer email addresses or share them with advertisers.
  • Our websites use cookies and similar technologies for core functionality, analytics, and measuring our own advertising. You can opt out of non-essential cookies through Cookie Preferences.
  • In SameTeam Groups, members can see what is shared in their groups and chats. Chats and attachments are hosted by a third-party provider and are not end-to-end encrypted.
  • SameTeam Groups may show ads through Google AdMob unless you have an Ad-Free upgrade.
  • Deleting a SameTeam Groups account closes it, but it does not erase everything. Some personal information remains, including messages you sent to others. See How Long Do We Keep Your Information?
  • You may request access, correction, or deletion of your information, subject to applicable law.
  1. WHAT INFORMATION DO WE COLLECT?

Personal Information You Provide

We collect information you voluntarily provide when you:

  • Create an account
  • Create, manage, or share events
  • Submit an RSVP or sign up for event items or roles
  • Update your event response or signup information
  • Communicate through features of the Services
  • Contact customer support

This may include:

  • Name or display name
  • Email address
  • Profile information
  • Event details
  • RSVP responses
  • Party size, where applicable
  • Signup selections
  • Notes and messages you submit
  • Images or files you upload, where supported
  • Organization name, where provided
  • Communication preferences
  • Support communications

SameTeam Events

SameTeam Events is a browser-based platform that allows organizers to create events, collect RSVPs, manage signups, send event-related reminders, and share events using unique links.

When using SameTeam Events, we may collect and process:

  • Organizer account information
  • Event information created by organizers
  • Participant names and email addresses
  • Participant RSVP information
  • Participant signup selections
  • Party size, where applicable
  • Optional notes submitted by participants
  • Images or other event content uploaded by organizers, where supported
  • Customer support requests and communications

Participant Information and Personal Event Links

Participants generally do not need to create a SameTeam account to RSVP or sign up for an event.

When a participant provides information through an event, that information may be associated with the applicable event and made available to the event organizer for purposes such as managing RSVPs, signups, attendance, and event coordination.

SameTeam may provide participants with a unique personal event link that allows them to review or update their RSVP, signup selections, or other event information, subject to event settings and deadlines.

Participants are responsible for keeping personal event links private. Anyone with access to a personal event link may potentially be able to access the information available through that link.

Public Event Links and Event Hubs

Organizers may share events through unique event links and, where available, may use an Event Hub to make selected events available together through a shared page.

Public event pages and Event Hubs may:

  • Display event information provided by the organizer
  • Provide links to individual events selected by the organizer
  • Do not publicly display participant email addresses
  • May display limited participant or signup information where supported by the Service and applicable event settings

Organizers are responsible for deciding which events they make available through public event links or Event Hubs and where and with whom they share those links.

SameTeam Groups

When you use SameTeam Groups, we and our service providers may collect and process:

  • Account information, such as your name, email address, password in protected form, profile photo, title, and how you heard about us
  • Group information, such as group names, photos, members, and your contacts in the app
  • Events and calendar information, such as titles, descriptions, dates, typed locations, images, invitations, RSVPs, and reminders
  • Chat information, such as messages, photos and files you send, and read and delivery status
  • Purchase information, such as upgrade status and related identifiers
  • Device information, such as notification tokens, device type, app version, and crash and diagnostic data

We no longer ask for a phone number when you create a SameTeam Groups account. Some older accounts still have a mobile number and country code on file, and other accounts may hold a placeholder value in those fields. This information has not yet been removed from our systems.

The app uses your camera or photo library only when you choose to add a photo or file. SameTeam Groups does not upload your phone’s address book.

Payment Information

We do not store full payment card details.

SameTeam Events

Subscription payments are processed by Stripe or another payment processor we may make available.

We may receive limited payment and subscription information such as:

  • Subscription status
  • Selected plan and billing interval
  • Billing status
  • Transaction confirmation
  • Payment-related identifiers provided by our payment processor

SameTeam Groups

Purchases may be processed by:

  • Apple
  • Google
  • Stripe
  • Other authorized payment providers

Stripe Privacy Policy:
https://stripe.com/privacy

Automatically Collected Information

When you use the Services, we may automatically collect information such as:

  • Log information
  • Usage information
  • Browser and device information
  • IP address
  • Diagnostics and performance data
  • Basic analytics information
  • In SameTeam Groups, device and advertising identifiers where available, and information about ads shown
  • Information collected through cookies and similar technologies, as described in Cookies & Tracking Technologies below
  • How you arrived at our website or application, such as the referring website, landing page, or advertising campaign information (for example, UTM parameters or a Google Ads click identifier), which may be saved with an organizer account when it is created

Location Information

We do not collect precise GPS location information through SameTeam Events or SameTeam Groups. Location details you type into an event are stored as part of that event.

We may infer approximate geographic location from information such as an IP address for purposes including:

  • Security
  • Fraud prevention
  • Analytics
  1. HOW DO WE USE YOUR INFORMATION?

We may use information to:

  • Create and manage accounts
  • Provide event planning, RSVP, and signup functionality
  • Provide participants with personal event links
  • Send confirmations, event reminders, and other service-related communications
  • Process and deliver organizer-initiated event reminders to eligible participants
  • Send organizers product announcements, new-feature updates, onboarding tips, and information about relevant SameTeam offers, subject to their communication preferences
  • Provide customer support
  • Maintain, improve, and troubleshoot the Services
  • Understand product usage and performance
  • Measure the effectiveness of our own advertising, such as whether a visit from one of our ads led to an account being created or an event being published
  • Prevent fraud, abuse, and unauthorized activity
  • Protect the security and integrity of the Services
  • Comply with legal obligations

For SameTeam Events subscriptions, we may also use information to:

  • Process subscription payments through our payment processor
  • Manage access to plan-specific features
  • Manage billing and subscription status

For SameTeam Groups, we may also use information to:

  • Provide groups, chats, shared calendars, events, RSVPs, and notifications
  • Host and deliver messages and attachments
  • Manage paid upgrades
  • Show ads and limit them for accounts with an Ad-Free upgrade
  • Diagnose crashes and improve performance
  1. LEGAL BASES FOR PROCESSING

Depending on your location and applicable law, we may process personal information based on:

  • Performance of a contract
  • Our legitimate interests in operating, securing, and improving the Services
  • Your consent, where applicable
  • Compliance with legal obligations
  1. WHEN AND WITH WHOM DO WE SHARE YOUR INFORMATION?

We may share or make information available in the following circumstances:

Event Organizers

When you RSVP, sign up, or otherwise submit information through an event, relevant information may be made available to the organizer of that event so the organizer can manage the event, responses, signups, and related activities.

Participant email addresses are not displayed publicly on public event pages.

Group Members

In SameTeam Groups, what you share in a group or chat is available to its members. Your name, photo, and profile details may also be available to people you connect with. In some cases, contact details on your account, such as your email address or an older phone number, may be delivered to other members’ devices through the app, even if they are not displayed.

Service Providers

We may share information with service providers that help us operate the Services, including:

  • Hosting providers
  • Chat hosting providers
  • Advertising providers
  • Email delivery providers
  • Analytics providers
  • Customer support providers
  • Infrastructure providers
  • Security and fraud-prevention providers
  • AI image generation providers

These providers may process information on our behalf as necessary to provide their services to us.

Our current providers include:

  • Amazon Web Services — app server, database, and file storage for SameTeam Groups
  • QuickBlox — our previous chat provider for SameTeam Groups, still used by older versions of the app until our QuickBlox service ends (expected December 2026)
  • Google (Firebase, AdMob, and Gmail) — chat, attachments, notifications, crash reports, analytics, ads, and app email for SameTeam Groups
  • Apple and Google — app distribution, notifications, and in-app purchases for SameTeam Groups
  • Stripe — payments
  • Brevo — email delivery and product email
  • Bubble — web application hosting for SameTeam Events
  • Hostinger — website hosting and related site tools
  • fal.ai and OpenAI — AI event images and flyers for SameTeam Events
  • Google and Meta — website analytics and advertising measurement

This list may change as our services change.

Chat Hosting

SameTeam Groups chats, attachments, and related chat notifications are hosted by a third-party provider, currently Google Firebase. To provide chat, Google receives your messages and attachments, along with information such as your name, a link to your profile photo, your SameTeam account ID, the chats and groups you belong to, your contacts in the app, read and delivery status, your device’s notification token, your app version, and whether you have an attachment upgrade. We may change chat providers. If we do, we will update this Privacy Policy.

In November 2026, we moved SameTeam Groups chat from our previous provider, QuickBlox, to Google Firebase. Older versions of the app keep using QuickBlox until they are updated or until our QuickBlox service ends, which we expect in December 2026. Until then, QuickBlox continues to hold chat messages and attachments, along with names and email addresses, and a phone number if one is on file. After our QuickBlox service ends, QuickBlox may keep or delete that information under its own terms and policies.

Advertising in SameTeam Groups

SameTeam Groups may show ads through Google AdMob unless you have an Ad-Free upgrade. Google may collect information such as IP address, device and advertising identifiers where available, and ad interaction data to deliver and measure ads and, depending on settings and your device choices, to personalize them. We do not provide your chats, attachments, group names, email address, or phone number to advertisers. You may be able to limit ad personalization through your device’s privacy settings.

Analytics and Advertising Measurement

When you visit our websites, analytics and advertising partners such as Google and Meta may receive information through cookies and similar technologies, as described in Cookies & Tracking Technologies below.

AI Event Images & Flyers

If you use our optional AI tools to create an event banner image or printable flyer artwork, we send the following to our AI provider, fal.ai (Features & Labels, Inc.), to create the artwork: the description you enter (including any event details you choose to include in it), the style you choose, image size and quality settings, and, for banner images, the optional banner title. fal.ai provides access to the image model we currently use, which is developed by OpenAI, so your request may also be processed by the model’s developer. These providers process this information under their own terms and privacy policies.

We do not send participant or guest information, your account details (such as your name or email address), or your existing event images to the AI provider. Event details printed on flyers, such as the date, time, location and QR code, are added by SameTeam after the artwork is created and are not sent to the AI provider unless you include them in your description. Flyer QR codes are created by SameTeam and link to your event page.

When we send a request, we ask fal.ai not to keep the request and its results in its request history and to have the generated files it hosts expire after about 24 hours. These are settings we request; fal.ai and the model developer may retain or process information as described in their own policies, including for safety, abuse-prevention, or legal reasons.

SameTeam doesn’t keep your full descriptions after the artwork is created; we keep basic usage records (such as when artwork was created, whether it succeeded, and a temporary preview link) to apply plan limits and troubleshoot problems. Only artwork you choose to apply to an event or save to a flyer is stored by SameTeam, where it is handled like other event content. Please don’t include names, contact details or other personal information in your descriptions.

Payment Providers

Payment or transaction information may be processed by providers such as:

  • Stripe
  • Apple
  • Google

Legal Requirements

We may disclose information to government authorities, law enforcement, courts, regulators, or other parties when we reasonably believe disclosure is required by applicable law, legal process, or to protect rights, safety, and security.

Business Transfers

If SameTeam, LLC, SameTeam Groups, a particular Service, or related assets are involved in a merger, acquisition, financing, reorganization, sale of assets, or other business transaction, personal information and other business assets associated with the applicable Services may be transferred as part of that transaction, subject to applicable law.

If such a transfer occurs, we will seek to ensure that any successor handles personal information consistently with applicable law and provides any notices required by law.

We do not sell personal information for money. We do not sell or share organizer email addresses, event content, or participant information with advertisers. As described in Cookies & Tracking Technologies, Google and Meta may collect information through cookies and similar technologies on our websites to help us measure our advertising, and Meta may also use information it receives for its own purposes under its terms. Some U.S. state privacy laws may consider this a “sale” or “sharing” of personal information or “targeted advertising.” You can opt out at any time using the Cookie Preferences link on our website.

Ads in SameTeam Groups are described above. Some U.S. state privacy laws may treat that activity as “targeted advertising,” a “sale,” or “sharing.” You may be able to limit it through your device’s privacy settings.

  1. EMAILS & COMMUNICATIONS

SameTeam may send transactional and service-related emails in connection with use of the Services. These may include:

  • Account and subscription communications
  • Password reset and security notices
  • Billing notices, some of which may be sent directly by our payment processor
  • RSVP or signup confirmations
  • Event cancellation notices
  • Event reminders initiated by an organizer
  • Personal event links
  • Customer support communications
  • Other operational or security-related communications

Organizer-initiated event reminders are sent only to participants for whom SameTeam has an email address associated with an RSVP or signup for the applicable event.

These essential communications are part of providing the Services and are sent regardless of your product update or marketing preferences.

We may use third-party email delivery providers to send these communications.

Product Updates and Marketing Communications

If you create a SameTeam organizer account, we may also send you occasional emails about SameTeam, such as product announcements, new-feature updates, onboarding tips, and information about relevant SameTeam offers. We send these to registered organizers without requiring a separate sign-up, subject to applicable law, and you can stop them at any time.

You can opt out of these optional communications by:

  • Using the unsubscribe link included in those emails; or
  • Unchecking “Tips & product updates” in your account settings.

Opting out of optional communications does not stop essential communications, such as account, security, password reset, billing, subscription, and event-related emails. It may take a short time for an opt-out to take effect.

We do not sell organizer email addresses or share them with advertisers. Participants who RSVP or sign up for an event without creating an organizer account are not added to SameTeam product update or marketing emails because of that participation.

Users of SameTeam Groups may receive account, security, and notification messages as part of the app. They may also receive product communications according to the choices they made in that app and can unsubscribe using the link included in those emails.

  1. COOKIES & TRACKING TECHNOLOGIES

We and our partners use cookies and similar technologies, such as pixels, tags, and local storage, on sameteamevents.com and on pages of the SameTeam web application. We use them to:

  • Provide core functionality, such as keeping you signed in, maintaining security, and remembering your cookie choices
  • Understand how our websites are used, using Google Analytics
  • Measure our own advertising, using Google Ads conversion measurement and the Meta Pixel, to understand whether visits from our ads lead to actions such as creating an account or publishing a first event
  • Remember how you first found SameTeam, using SameTeam’s own first-party attribution cookies, so we can understand which marketing channels and campaigns bring new organizers

We have set up these tools for measurement rather than ad targeting. Google advertising personalization signals are turned off, we do not currently use lists of our website visitors for remarketing or retargeting campaigns, and we do not send names, email addresses, phone numbers, or event, RSVP, or signup form contents to Google or Meta through these tools. Google and Meta may still receive information such as your IP address, browser and device information, the pages you visit, and cookie identifiers when these tools load, and they process that information under their own terms and privacy policies. Meta’s terms allow it to use information it receives through the Meta Pixel to improve and personalize the ads and content it shows people on its own platforms.

In the SameTeam web application, Google Analytics and the Meta Pixel load only on organizer pages. Google Ads conversion measurement also loads on public pages, such as event pages and Event Hub pages. We do not load our analytics or advertising tags on pages that provide personal guest access, such as personal RSVP and signup pages and My Signups, or on password reset and email preference pages.

Your choices. When you visit sameteamevents.com, a cookie banner lets you accept or decline non-essential cookies, and you can change your choices at any time using the Cookie Preferences link. In the United States, statistics and marketing cookies may be used unless you opt out. The SameTeam web application follows the choices you make on sameteamevents.com. You can also block or delete cookies through your browser settings, although some features may not work properly.

For more detail about the cookies we use, see our Cookie Policy.

This section covers our websites. For mobile advertising and app analytics, see Advertising in SameTeam Groups and the provider list in When and With Whom Do We Share Your Information?

  1. THIRD-PARTY LINKS

Our Services may contain links to third-party websites or services.

We are not responsible for the privacy practices, security, or content of third parties. Their handling of information is governed by their own terms and privacy policies.

  1. HOW LONG DO WE KEEP YOUR INFORMATION?

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

  • Provide and maintain the Services
  • Maintain security and prevent fraud or abuse
  • Resolve disputes and enforce agreements
  • Maintain appropriate business and transaction records
  • Comply with legal, accounting, tax, or regulatory obligations

Retention periods may vary depending on the type of information and the reason it was collected.

When information is no longer reasonably necessary, we may delete or anonymize it. Certain information may remain in backups, transaction records, security records, or other systems for a limited period or as required by law.

SameTeam Groups chats and attachments

Chat messages and attachments are stored by our chat hosting provider. SameTeam does not currently run its own automatic schedule for deleting them. How long they remain available can depend on our provider, our plan, and our settings, so they may be removed or become unavailable over time. We do not promise to keep them for any particular period. As part of the November 2026 move to Google Firebase, we transferred chats, group memberships, and chat history. Some older messages, such as those in chats with no recent activity, may not be included, and some older attachments may no longer be available. Encrypted backup copies of the chat information exported for the move may be retained for up to 90 days after they are made. If we change chat providers again, some older messages or attachments may not move to the new provider. If we adopt a retention schedule, we will update this Privacy Policy.

Deleting a chat or leaving a group

Deleting a chat may remove it from your own view without removing it for other members. Leaving a group does not remove messages you already sent.

Deleting your SameTeam Groups account

You can delete your account in the app’s profile screen, or contact us at the address below. When you delete your account, your account is closed and you can no longer sign in. We remove your notification tokens and sign-in sessions, retire unused password reset links, remove you from other people’s contacts, and end your access to chat. While our previous chat provider, QuickBlox, is still in use, we also try to delete your chat account there. Any subscription billed through Stripe is canceled, which ends that paid access immediately.

Account deletion does not erase all of your information. Some information remains after deletion, including:

  • A closed-account record, which can include your name, email address, any phone number on file, title, profile details, and a protected form of your password
  • Your profile photo file, which may remain in storage
  • Events you created, and RSVP and group information linked to your account
  • Messages and attachments you sent, which may stay visible to other members
  • Purchase and transaction records
  • Information held in backups, security records, or by providers under their own policies

Because a closed-account record remains, you may not be able to create a new account with the same email address.

Subscriptions purchased through Apple or Google are not canceled when you delete your account. Please cancel them in your Apple or Google account first.

  1. HOW DO WE KEEP YOUR INFORMATION SAFE?

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no method of electronic storage or transmission over the Internet is completely secure, and we cannot guarantee absolute security.

SameTeam Groups chats are not end-to-end encrypted. Some attachments and images may be viewable by anyone who has a direct link to them, so please share them with care.

  1. CHILDREN’S PRIVACY

Our Services are not directed to children under 13.

We do not knowingly collect personal information directly from children under 13 in violation of applicable law.

Event organizers should not use the Services to knowingly collect personal information directly from children under 13 without appropriate authorization or consent where required by law.

If you believe a child under 13 has provided personal information to us inappropriately, contact us at support [at] sameteamevents.com and we will take appropriate action.

SameTeam Groups is not directed to children under 13. Adults using SameTeam Groups for school, youth, or family groups should not add children under 13.

  1. YOUR PRIVACY RIGHTS

Depending on where you live and applicable law, you may have rights regarding your personal information, which may include the right to:

  • Request access to personal information
  • Request correction of inaccurate information
  • Request deletion of personal information
  • Request restriction of certain processing
  • Object to certain processing
  • Withdraw consent where processing is based on consent

These rights are subject to applicable legal limitations and exceptions.

To submit a privacy request, contact:

support [at] sameteamevents.com

We may need to verify your identity before completing certain requests.

You can also request deletion of a SameTeam Groups account by contacting us, without using the app.

  1. DO-NOT-TRACK

Because there is no consistent industry standard for Do-Not-Track browser signals, we do not respond to them across all of our Services. However, on sameteamevents.com our cookie consent tool may treat Do-Not-Track and Global Privacy Control (GPC) signals as a request to opt out of non-essential cookies, and the SameTeam web application may treat a GPC signal as an opt-out of marketing cookies.

  1. U.S. STATE PRIVACY RIGHTS

Residents of certain U.S. states may have additional privacy rights under applicable state law.

Depending on where you live, you may have the right to opt out of the “sale” or “sharing” of personal information or of “targeted advertising,” as those terms are defined under applicable state law. Our use of advertising measurement tools, described in Cookies & Tracking Technologies, may fall within these definitions. We do not sell personal information for money, and we do not sell or share organizer email addresses, event content, or participant information with advertisers.

Where applicable, you may submit a request regarding your privacy rights using the contact information provided in this Privacy Policy.

To opt out, use the Cookie Preferences link on our website or contact us using the information below. For ads in SameTeam Groups, see Advertising in SameTeam Groups. Where supported, we treat a Global Privacy Control (GPC) signal as a request to opt out of marketing cookies in the browser that sends it, unless you have chosen otherwise in Cookie Preferences.

  1. INTERNATIONAL USERS

SameTeam is operated from the United States. If you access the Services from outside the United States, your information may be processed and stored in the United States or other locations where our service providers operate.

Users outside the United States may have additional rights under applicable local privacy laws.

  1. UPDATES TO THIS POLICY

We may update this Privacy Policy periodically.

When we update this Policy, we will revise the “Last updated” date above.

If changes materially affect how we collect, use, or disclose personal information, we will provide additional notice where required by applicable law.

  1. CONTACT US & DATA REQUESTS

For questions about this Privacy Policy or to request access, correction, or deletion of your personal information, contact us at:

SameTeam, LLC
11166 Fairfax Blvd
Suite 500 #2058
Fairfax, VA 22030
United States

Email: support [at] sameteamevents.com